The Steps
Number One!
Check if you’re eligible. Here’s what the gov.uk website has to say.
For these types of support, you must:
- have a physical or mental health condition or disability that means you need support to do your job or get to and from work
- be 16 or over
- be in paid work (or be about to start or return to paid work in the next 12 weeks)
- live and work (or be about to start or return to work) in England, Scotland or Wales – there’s a different system in Northern Ireland

Number Two!
This is the easy bit… You go to the Gov.uk website and follow the instructions. You don’t have to know what you need or who you want to support you at this stage, the main thing is to just get on the list.
You can apply for Access to Work online or by phone.
You’ll need to give:
- your contact details
- your workplace address and postcode
- information about how your condition affects your work and what support you think you need
- details of a workplace contact who can confirm you work there, if you’re employed (they will not be contacted without your permission)
- your Unique Taxpayer Reference (UTR) number, if you’re self-employed

Number Three!
This is the hard bit… Now you have to wait. And it can be over 12 weeks until you’re assigned a case worker.
